Clinic Guides

Patient & Appointment Management

Non-Coming Patients

Patient & Appointment Management

Non-Coming Patients

Information Screen for Absent Patients

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Updating the appointment status for patients who do not arrive at the scheduled time is critical for clinic efficiency and reporting accuracy. You can manage this process using the following steps:

1. Status Update: Mark the attendance status as 'No-Show' (or 'Did Not Attend') on the relevant appointment card.

2. Specify Reason: In the window that appears, select the reason for the patient's absence from the list (e.g., Forgot, No Notice, Emergency). This data will serve as a source for future cancellation/absenteeism statistics.

3. Add Details: If you wish to add a specific note beyond the standard options, you may use the 'Description' field.

4. Completion: After entering all the information, click the 'Save' button to complete the process.

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